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Privacy Policy

At Domaine Sérol, protecting your personal data is a priority.

When you use the domaine-serol.com website (hereinafter the "Site"), we may collect personal data about you.

The purpose of this policy is to inform you about how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").

1 - Who is the data controller?

The data controller is EARL SCEA DOMAINE SEROL, registered with the Roanne Trade and Companies Register under SIRET number 40903100200010.

2 - What data do we collect?

Personal data is data that can be used to identify an individual, either directly or by cross-referencing with other data.

We collect data in the following categories:

Identification data (in particular your surname, first names, email and postal addresses, telephone number);

Data relating to your professional life (in particular, the identity of the company, the position held, the sector of activity);

Any information you wish to send us as part of your contact request;

Internet data (e.g. IP address) ;

Mandatory data is indicated when you provide us with your data. They are marked with an asterisk and are necessary to provide you with our services.

3 - On what legal grounds, for what purposes and for how long do we store your personal data?

Goals	Legal basis	Shelf life
Provide you with a demonstration of our products and services, respond to your requests for information, provide you with a quotation and contact you if necessary.	Execution of pre-contractual measures taken at your request	Your data will be kept for a period of 3 years from the date of your last contact.
Build a file of customers and prospects	Our legitimate interest in developing and promoting our business	- For customers: data is kept for the duration of the contractual relationship. - For prospects: data is kept for a period of 3 years from your last contact, for prospecting purposes.
Send newsletters, solicitations and promotional messages to prospects	- BtoC prospects: Your consent - BtoB prospects: Our legitimate interest in building loyalty and informing prospects of our latest news.	Data is kept for 3 years from your last contact with us or until your consent is withdrawn.
Managing requests to exercise rights	Our legitimate interest in responding to your requests and keeping track of them	If we ask you for proof of identity, we keep it only for the time needed to verify your identity. Once verification has been completed, the proof of identity is deleted. If you exercise your right to object to receiving prospecting: we keep this information for 3 years.

4 - Who will receive your data?

We will have access to your personal data:

Our staff ;
Our subcontractors: O2switch (hosting provider), Google (emailing provider);
Where applicable: public and private bodies, exclusively to meet our legal obligations.

5 - Is your data likely to be transferred outside the European Union?

Your data is kept and stored for the duration of processing in France on O2switch servers.

In the context of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:

or the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the RGPD: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the RGPD;
or the data is transferred to a country whose level of data protection has not been recognized as adequate to the RGPD: in this case such transfers are based on appropriate safeguards indicated in Article 46 of the RGPD, tailored to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
or the data is transferred on the basis of one of the appropriate guarantees described in Chapter V of the RGPD.

6 - What are your rights regarding your data?

You have the following rights with regard to your personal data:

Right to information: this is precisely why we have drawn up this policy. This right is provided for in Articles 13 and 14 of the RGPD.
Right of access: you have the right to access all your personal data at any time, pursuant to Article 15 of the RGPD.
Right of rectification: you have the right to rectify inaccurate, incomplete or obsolete personal data at any time in accordance with Article 16 of the GDPR.
Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the RGPD.
Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection of it for the reasons set out in Article 17 of the RGPD
Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a breach of the applicable texts. (Article 77 of the RGPD)
The right to set up instructions for the storage, deletion and communication of your personal data after your death.
Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the RGPD states that you may withdraw your consent at any time. This withdrawal will not call into question the legality of the processing carried out prior to the withdrawal.
Right to portability: under certain conditions specified in Article 20 of the RGPD, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to demand its transfer to the recipient of your choice.
Right to object: under Article 21 of the RGPD, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite this objection, for legitimate reasons or the defense of legal rights.

You can exercise these rights by writing to us using the contact details below. We may ask you to provide additional information or documents to prove your identity.

7 - Personal data contact point

Contact address: 1 Montée des Estinaudes 42370 RENAISON
Contact email: contact@domaine-serol.com

8 - Modifications

We may modify this policy at any time, in particular in order to comply with any regulatory, legal, editorial or technical developments. These modifications will apply as of the effective date of the modified version. You are therefore invited to consult the latest version of this policy on a regular basis. Nevertheless, we will keep you informed of any significant changes to this privacy policy.

Effective date: September 1, 2025

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